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Frequently Asked Questions

Find an answer to your question below, or get in touch with us.

ORDERING

How do I create my poster?

With our Movie Poster Builder you can instantly see how your poster is going to look. Once you've selected a design, just follow the steps!

 

For a better visual experience, we use Artificial Intelligence to automatically remove the background of your photo. Move and resize your photo to the desired look.

 

Add your main title, tagline, cast names and other (optional) fields to create your one-of-a-kind movie poster!

 

Don't worry, after placing the order our team will still manually cut out your photo, apply all the photo filters and font effects, in high resolution. The AI might occasionally show some inaccuracies in your photo, this won't show in your poster, of course, and the quality will be higher and sharper.

What quality should my photo be?

Generally, the larger the better. We recommend at least 2000 by 3000 pixels in the .JPG or .PNG file structure. Most modern cameras have a resolution big enough. But don’t worry, we’ll let you know if we’re having any issues.

Can I use photos shot with my phone?

Yes! Modern phones have a good quality camera. We do recommend reading How It Works before you select your photo to get a better result.

Can I have my photo checked before ordering?

We recommend reading How It Works first. Most photos will work nicely.

 

When creating your poster with our Movie Poster Builder, you can get a sense of how the photo will turn out.

 

If you're still not sure and would like to know before purchasing, drop us an email with your photo.

Do you create custom movie posters?

Yes! We now offer a personal service that lets you work with a designer to create your own custom and bespoke movie poster!

 

Our designer will create a design to your description or examples - it can be inspired by an existing movie poster too! (We don't copy real movie posters one on one because of copyrights).

 

Click here to order a custom movie poster

What currency are your prices?

Prices are converted to your local currency. Checkout is possible in in USD, GBP, EUR, AUD, CAD.

What payment methods do you accept?

We accept a wide variation of payment providers; PayPal, Visa, Mastercard, Maestro, American Express, iDeal, Shopify Pay, Apple Pay and Google Pay.

TIMES & SHIPPING

How long does it take?

After receiving your order, we check your photo and send you your digital proof within 48 hours.


Printing and shipping generally takes 3-5 days after you've approved the proof.

 

You can ask as many revisions as you want, but keep in mind that it takes our design team a little bit of time to make these changes.

How is the poster sent?

We print locally in over 30 countries worldwide, and ship to 180+ countries. Shipping is always free.

 

We automatically print your poster at the facility closest to you. Besides that, you can also add the 'digital file' to your order at a small extra charge. This allows you to print it yourself, in case you want more copies in the future for example.

 

We offer:
- Digital file (Web version and full res print-ready file).
- Print 12x18" (30x45cm).
- Print 24x36" (60x90cm).
- Hangers for 12x18" print, in Black, White and Natural Wood.
- Frames 24x36" in Black, White and Natural Wood.
- Canvas 12x18" and 24x36".
- A super cool mug with your film poster!

 

Products like hangers, frames and mugs are occasionally send separately from the print for productional reasons. You will then receive two tracking codes.

Does it come framed?

For print + frame orders:

Since we print worldwide, the nearest to your shipping address, we don't frame the posters at the facilities.

 

We do always try to send the print(s) plus frame(s) together, but occasionally, for productional reasons, we send the frame from a different location. In this case you will get two tracking codes.

Can I see the poster before you print?

Yes! We won't print your poster until we've received your approval. This way we are sure the poster is checked and we don't waste print material or shipping efforts.

 

You automatically get an email once your proof is ready. You can easily approve it by clicking on a button, or ask for changes if you notice a mistake or don't like how it turned out.

What's a digital file?

You can purchase a digital file of your poster. This means you get a download link to a digital, full resolution, print-ready file. You can then use this in case you want to print it yourself or keep for future use.

Do you ship to PO boxes?

At the moment we don't support US PO boxes as a delivery address.

OTHER

Why don't you have posters of real movies?

Movie posters are copyrighted and shouldn't be copied without consent. Our team carefully researches trends and (famous) movie posters to combine this into themed, or 'inspired by', designs. Many of our designs feel familiar, and occasionally you might recognize the homage!

 

Looking for a design we don't have currently? Check out our Custom Movie Poster service!

What if I am not happy with my film poster?

In case you're not happy with the way your film poster turned out, please let us know and we will make revisions until you're completely satisfied with your poster. We will ask you to approve your poster before we print it. See Return Policy for information about shipping.

Will there be more film poster designs?

Yes! We are always thinking about new film posters in different genres. We are working hard to expand our Product Range. If you don't want to miss anything sign up for our mailing list via our home page or follow us on social media. Or let us know what you like to see next!

I still have an unanswered question.

If you have a specific question, or feedback we can learn from, please don't hesitate to get in touch with us. Please send our team an email using the contact page.