YourFilmposter does not offer refunds for approved and/or printed posters. Customers are asked to thoroughly check their proofs before approving it.
We do, however, work with a 100% satisfaction guarantee. This means that we offer (unlimited) revisions if in case a customer is unsatisfied with the proof(s) of their poster.
Damages or mistakes
Please inspect your order upon receiving it and contact us if the item is damaged or partly incomplete. Please provide photo evidence. Mistakes made by us, that couldn't have been pointed out by the customer in the approval phase, will be fixed and replaced at our cost.